suria88 Privacy Policy

This page describes what we collect when you use suria88 and how we keep that data protected. We operate a sportsbook and casino platform available where local law permits. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place bets on Liga 1 and other markets, we collect personal information necessary to verify your identity, process payments, and comply with anti-money-laundering regulations.

Our suria88 privacy practices reflect our commitment to secure data handling. We encrypt sensitive information, limit access to authorised staff, and do not sell your data to third parties. This policy explains what we collect, how we use it, and what rights you have regarding your information.

If you have questions about our privacy practices or wish to exercise your data rights, contact our support team. We respond to data requests within standard legal timeframes.

What Data We Collect on suria88

We collect information in several categories. First, account registration data: your full name, date of birth, email address, and phone number. Second, identity verification documents: a photo of your Indonesian ID card (KTP), passport, or driver's licence, plus proof of address (utility bill or bank statement). Third, payment information: the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), transaction amounts, and deposit/withdrawal history.

Fourth, betting and gaming activity: the markets you access (Liga 1, Piala Indonesia, Piala AFF, Champions League, live casino tables, slots, esports), your wagers, settlement outcomes, and account balance. Fifth, device and connection data: your IP address, browser type, device model, and operating system. Sixth, communication records: any messages you send to our support team, including subject matter and resolution notes.

• Account data: Name, date of birth, email, phone number, username, password (hashed).
• Identity documents: KTP photo, selfie with ID, address proof—stored encrypted in secure servers.
• Payment data: Payment method, transaction history, deposit/withdrawal amounts and dates.
• Betting activity: Markets accessed, wagers placed, odds accepted, settlement results, account balance.
• Technical data: IP address, browser fingerprint, device type, operating system, session logs.
• Support communications: Email and in-app messages, timestamps, resolution notes.

We do not collect your password in plain text; we store only a cryptographic hash. We do not collect payment card details directly—payment processors (mobile banking, local payment, online payment, etc.) handle card data on their own secure systems. We receive only confirmation that a transaction succeeded or failed.

How We Use Your Data on suria88

We use your data for specific, lawful purposes. First, account management: we verify your identity to comply with KYC (know-your-customer) and anti-money-laundering regulations. Second, payment processing: we route your deposit and withdrawal requests to the appropriate payment provider and confirm receipt. Third, betting and gaming: we record your wagers, settle outcomes, and update your account balance.

Fourth, fraud prevention: we monitor account activity for suspicious patterns (unusual login locations, rapid deposits followed by large withdrawals, multiple accounts from the same device) and may temporarily lock accounts pending verification. Fifth, customer support: we use your communication history to resolve disputes, answer questions, and improve our service. Sixth, legal compliance: we retain records for tax reporting, regulatory audits, and dispute resolution.

We do not use your suria88 data for marketing purposes beyond account notifications. We do not sell your information to advertisers or data brokers.

We do not use your data to profile you for targeted advertising. We do not share your betting history with third parties. We do not use your identity documents for any purpose beyond verification. Your data remains within our suria88 systems and is accessed only by authorised staff members who need it to perform their roles.

Third-Party Data Processors

Our suria88 platform relies on third-party service providers to operate. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information and process transactions on their own systems. We do not control their privacy practices; you should review their privacy policies separately. Our cloud infrastructure provider hosts our servers and databases; they access your data only to maintain system uptime and security.

Our identity verification partner receives your KTP photo and address proof to confirm authenticity. This partner operates under strict data-protection agreements and deletes documents after verification completes. Our support ticketing system stores communication records; only our support team accesses these records. Our analytics provider receives anonymised, aggregated data about user behaviour (e.g., "X users accessed Liga 1 markets today") but does not receive personal information.

How Long We Keep Your Data

We retain your suria88 account data for as long as your account is active. If you close your account, we retain records for seven years to comply with tax and anti-money-laundering regulations. After seven years, we delete or anonymise your personal information. Identity documents (KTP photos, address proofs) are deleted after verification completes, typically within 30 days of account opening.

Betting and transaction records are retained for seven years. Support communications are retained for two years unless they relate to an ongoing dispute. Technical logs (IP addresses, session data) are retained for 90 days. If you request data deletion before the retention period ends, we will delete non-essential data immediately; however, we must retain records required by law (tax, anti-money-laundering, dispute resolution).

Your Rights Regarding Your Data on suria88

You have the right to access your personal data. Contact our support team with your account details, and we will provide a copy of all data we hold about you within 30 days. You have the right to correct inaccurate information: if your name, address, or other details are wrong, we will update them upon request. You have the right to request deletion of non-essential data, subject to legal retention requirements.

You have the right to object to certain data uses. For example, if we use your data for fraud detection and you believe it is inaccurate, you may request review. You have the right to data portability: we can export your account data in a standard format. You have the right to lodge a complaint with your local data-protection authority if you believe we have violated your privacy rights.

Cookies and Tracking on suria88

Our suria88 platform uses cookies to maintain your login session, remember your preferences, and track usage patterns. Essential cookies are necessary for the platform to function (session ID, CSRF token). Preference cookies remember your language and display settings. Analytics cookies track which pages you visit and how long you spend on each, helping us improve our service.

You can disable cookies in your browser settings, but this may prevent suria88 from functioning properly. We do not use cookies to track you across other websites. We do not sell cookie data to advertisers. Our analytics provider (Google Analytics or similar) receives anonymised data only; it cannot identify you personally.

How We Protect Your Data on suria88

We use SSL encryption (HTTPS) for all data transmission between your device and our servers. Your password is hashed using industry-standard algorithms; we never store it in plain text. Identity documents are encrypted at rest and accessible only to authorised verification staff. Payment information is handled by certified payment processors; we do not store card details.

Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We limit staff access to data on a need-to-know basis. We conduct regular backups to prevent data loss. If we detect a security breach, we notify affected users within 72 hours as required by law.

Contact Us About Privacy

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have violated your privacy, contact our support team via email or in-app messaging. Provide your account details and a clear description of your request. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with your local data-protection authority.